shipping policy
MAXIFOX understands the expectations that come with online shopping. We are offering Express Shipping in France. Here’s our rough estimate of our delivery timeframe:
Order Processing and Delivery Time:
- Order cut-off time: 5:00 PM
- Handling Time: 1-2 business days (Mon- Fri)
- Delivery Time: 5-8 business days (Mon- Fri)
Shipping Costs:
- Shipping costs: Flat shipping for all orders.
- Shipping zone: France
- Shipping name: Flat Shipping €2.25.
Track Your Orders
MAXIFOX stay informed about your order’s journey. Once your order arrives, we’ll send you a shipping confirmation email containing a tracking number. With this tracking information, you can follow your package’s progress until it reaches your doorstep.
Customs, Duties, and Taxes
Please don’t forget that MAXIFOX is not responsible for any customs fees, duties, or taxes that may be applied to your order. Any such costs incurred during or after shipping are the customer’s responsibility. We recommend contacting your local customs office for details on potential additional charges.
Damaged Items
MAXIFOX takes every precaution to ensure your order arrives in fresh condition, we understand that accidents can happen during shipping time. If you receive a damaged item, please get in touch with us immediately at support@maxifox.shop. We will work swiftly to resolve the issue and ensure your satisfaction.
Cancellations
If you need to cancel your order, contact us within 24 hours of placing it at support@maxifox.shop. We’ll do our best to assist you promptly.
CONTACT INFORMATION
👤 Support 9:00 AM – 10:00 PM
📞 Phone: +33 1 41 31 76 76
📩 Email: support@maxifox.shop
🏦 Office Address: 24 Grande Rue, 77410 Messy, France